Background
Every service company focuses 100% on its customers. Accordingly, the focus is always entirely on ongoing projects. What is often neglected in everyday project life is preserving knowledge in a meaningful way and making it accessible for the future.
Skillful knowledge management avoids having to start from scratch on every project. In addition, the know-how is not only stored in the heads of individual employees, but is also available to the entire organization. Ralf Gengenbach, Managing Director of gempex, recognized this problem and developed the toolbox together with SIDESTREAM. It is intended to make the knowledge within gempex more accessible.
Other information management solutions were also tested, but these did not meet the challenge. With the established, Sharepoint-based file system, for example, it was difficult to ensure the context of the documents (project assignment, topic assignment) and quick findability. In addition, documents should, on the one hand, be able to be stored quickly in the tool and, on the other hand, be converted into high-quality templates later. This covers the entire lifecycle of a document.
Skillful knowledge management avoids having to start from scratch on every project. In addition, the know-how is not only stored in the heads of individual employees, but is also available to the entire organization. Ralf Gengenbach, Managing Director of gempex, recognized this problem and developed the toolbox together with SIDESTREAM. It is intended to make the knowledge within gempex more accessible.
Other information management solutions were also tested, but these did not meet the challenge. With the established, Sharepoint-based file system, for example, it was difficult to ensure the context of the documents (project assignment, topic assignment) and quick findability. In addition, documents should, on the one hand, be able to be stored quickly in the tool and, on the other hand, be converted into high-quality templates later. This covers the entire lifecycle of a document.